Customer Service

Common Questions

See some common questions and answers below, or call us at 916-470-9282.

  • HOW DO I GET SERVICE?

    The Dish Pros provides you with internet service through major carrier cell towers. We will ship you your equipment, already activated. All you have to do is plug it in!

  • WHERE ARE OUR SERVICES AVAILABLE?

    Usually, anywhere in the U.S. you have cell service from a major carrier, you can get service from The Dish Pros!

  • IS THERE A CONTRACT I HAVE TO SIGN?

    Absolutley not! No contract and no credit check required!

  • CAN'T I USE MY CELL PHONE DATA AND TETHER TO IT?

     Your cell phone provider is going to limit you to 5-10 Gigabytes of data and then throttle your speeds. That’s enough for a couple of HD movies before you see speeds slow. The Dish Pros service comes with a dedicated device with an Ethernet output. This means you can plug the modem into a router and hard wire your devices as well as hook up wirelessly. If you tether to your phone data all your home devices will have to connect to your phone to use the internet. The Dish Pros device can also connect to an outside antenna for better reception and increased speeds, in case cell coverage at your home is on the outer range of the tower.

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